Shipping policy
Shipping Policy
Thank you for shopping with YZ Fragrance.
Processing Time
Orders are processed within 1–2 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
United Kingdom:
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Standard Delivery: 2–5 business days
Delivery times are estimates and may vary during busy periods.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
Order Tracking
Where available, tracking information will be sent via email once your order has been dispatched.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order. YZ Fragrance cannot be responsible for delays or lost parcels due to incorrect address information provided by the customer.
Delays
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to factors outside our control, including courier delays, weather conditions, or peak delivery periods.
Contact Us
If you have any questions regarding your order, please contact us and we will be happy to assist.